Hi, Brittany!
I'm Jeff, one of the Card Team members here. We help build character cards, get those cards into the Card System, update the cards after events with any changes, and troubleshoot issues that players might have.
Even though you're all coming as NPCs--for which we're very thankful--you'll still need character cards "made." Essentially, it'll have your name and e-mail address on it, but over the course of the event, you'll use that to keep track of the build and Service Points earned while you're NPCing.
Whenever you all get the chance, since we likely have that friend in common on Facebook, you should be able to find and contact me there. Otherwise, my e-mail address is if that's a better method for you to reach me.
Cheers,
Jeff
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OOG -- Jeff Balla
Card Team
Kitchen Staff