Report Website Problems here!
- GJSchaller
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- Character is to a person, what carbon is to steel.
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29 Jul 2015 21:31 - 19 Aug 2015 09:18 #1
by GJSchaller
Report Website Problems here! was created by GJSchaller
If you run into one of the following problems with the website, please post below to let us know:
* Color, spacing, or formatting is off
* Unable to perform a function (Post, PM, Recap Form, etc.)
* An error message when you try to do something
* Broken links, images, or menu items
Any time you report an issue, please include what OS & Browser you are using, and a screenshot if you can.
I.E. - Windows 7, IE 11; or iOS 8.4, Chrome app, or Android 3.4, Firefox App.
This will help me track it down faster, since I may not see the issue on my own screens unless I use that specific combo.
Please do NOT post about:
* Rules issues
* The content / spelling / grammar on a page
These issues can be sent to the proper Officer (rules@knightrealms.com or webmaster@knightrealms.com), and they will address them.
Land Actions are not a part of the main website - those need to go to Joe Hines at please, as they are a part of that system.
As I fix issues, I will delete them from this list.
Duplicates / Me Toos will be deleted to keep the list short - if it's deleted, it means I saw it and acknowledged it, and will leave the base post for now.
* Color, spacing, or formatting is off
* Unable to perform a function (Post, PM, Recap Form, etc.)
* An error message when you try to do something
* Broken links, images, or menu items
Any time you report an issue, please include what OS & Browser you are using, and a screenshot if you can.
I.E. - Windows 7, IE 11; or iOS 8.4, Chrome app, or Android 3.4, Firefox App.
This will help me track it down faster, since I may not see the issue on my own screens unless I use that specific combo.
Please do NOT post about:
* Rules issues
* The content / spelling / grammar on a page
These issues can be sent to the proper Officer (rules@knightrealms.com or webmaster@knightrealms.com), and they will address them.
Land Actions are not a part of the main website - those need to go to Joe Hines at please, as they are a part of that system.
As I fix issues, I will delete them from this list.
Duplicates / Me Toos will be deleted to keep the list short - if it's deleted, it means I saw it and acknowledged it, and will leave the base post for now.
Last edit: 19 Aug 2015 09:18 by GJSchaller.
The following user(s) said Thank You: Aseir Belberk
- Aria
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31 Jul 2015 20:45 - 31 Jul 2015 21:30 #2
by Aria
Replied by Aria on topic Report Website Problems here!
My new topics or replies to forums dont line up and I have to go searching for where exactly the new response is, I should stress this is only on my mobile
Last edit: 31 Jul 2015 21:30 by Aria.
- GJSchaller
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- Character is to a person, what carbon is to steel.
02 Aug 2015 21:23 #3
by GJSchaller
Replied by GJSchaller on topic Report Website Problems here!
Jeff, Stacy - any chance of a screenshot?
Derek, thank you for the screenshot, that helps. I suspect it may be a Tab character being pasted into a post from another source, such as Google Docs or Word, I'll look into it.
Derek, thank you for the screenshot, that helps. I suspect it may be a Tab character being pasted into a post from another source, such as Google Docs or Word, I'll look into it.
- Matt D
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- Photographer extraordinaire!
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03 Aug 2015 23:20 #4
by Matt D
Elias Ashby
Proprietor of the Ashby Family General Store
Lord Templar Rayven Nightwing of the Order of Holy Light
(OOG - Matt D. - Photographer)
Replied by Matt D on topic Report Website Problems here!
Both Firefox and Chrome on Windows 8 seem to display the pictures in the gallery slideshow cut off.
Elias Ashby
Proprietor of the Ashby Family General Store
Lord Templar Rayven Nightwing of the Order of Holy Light
(OOG - Matt D. - Photographer)
- GJSchaller
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- Character is to a person, what carbon is to steel.
04 Aug 2015 09:43 #5
by GJSchaller
Matt, can you try a flush of your History / Cache, please? I'm having trouble reproducing this one.
Replied by GJSchaller on topic Report Website Problems here!
Matt D wrote: Both Firefox and Chrome on Windows 8 seem to display the pictures in the gallery slideshow cut off.
Matt, can you try a flush of your History / Cache, please? I'm having trouble reproducing this one.
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05 Aug 2015 18:30 #6
by Nicoletta
OOG: Zelda Turqman
Replied by Nicoletta on topic Report Website Problems here!
This is more of a missing feature than an error, so it may have been intentional, but hovering over topic links no longer shows a preview of the post.
OOG: Zelda Turqman
- Belketra Folles
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07 Aug 2015 21:10 #7
by Belketra Folles
[hr]
OOG: DJ (She/her)
Replied by Belketra Folles on topic Report Website Problems here!
Clicking on a user's name or picture from the messages takes me to the groups page, rather than their profile.
[hr]
OOG: DJ (She/her)
- Matt D
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10 Aug 2015 21:40 #8
by Matt D
Elias Ashby
Proprietor of the Ashby Family General Store
Lord Templar Rayven Nightwing of the Order of Holy Light
(OOG - Matt D. - Photographer)
Replied by Matt D on topic Report Website Problems here!
Android - Chrome
Unable to leave a comment after clicking "Report a Problem"
Unable to leave a comment after clicking "Report a Problem"
Elias Ashby
Proprietor of the Ashby Family General Store
Lord Templar Rayven Nightwing of the Order of Holy Light
(OOG - Matt D. - Photographer)
- GJSchaller
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- Character is to a person, what carbon is to steel.
12 Aug 2015 08:35 #9
by GJSchaller
Replied by GJSchaller on topic Report Website Problems here!
As Joe noted, emails are being received by some people - the email issue is real, but it's not related to the change in the website (i.e. - changing the tires on your car doesn't cause the spark plugs to fail - they are separate parts of the same larger system).
I highly encourage people to talk to their email providers (Gmail, Yahoo, etc.) and let them know they are not receiving mail from Knightrealms.com - we are working on it on our end, but more help from the recipient's side helps, too.
I highly encourage people to talk to their email providers (Gmail, Yahoo, etc.) and let them know they are not receiving mail from Knightrealms.com - we are working on it on our end, but more help from the recipient's side helps, too.
- GJSchaller
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- Character is to a person, what carbon is to steel.
21 Aug 2015 08:40 #10
by GJSchaller
Replied by GJSchaller on topic Report Website Problems here!
As a reminder, I will delete "Me Too" posts, to keep things easy to track. If you want to confirm an issue, please scroll up and hit "Thank You" on the original issue. (The two-click was reported a while back, I'm still digging into this one...)
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04 Sep 2015 11:03 #11
by geezer
Edwin Haroldson
Loremaster
Master of the Mages' Guild
An ethical person does the right thing when no one is watching.
OOG - Charlie Spiegel - Kitchen Marshal
"War is a matter of vital importance to the State..."
Replied by geezer on topic Report Website Problems here!
Whenever I leave the website, I must log in upon returning, even though I check the appropriate box.
Edwin Haroldson
Loremaster
Master of the Mages' Guild
An ethical person does the right thing when no one is watching.
OOG - Charlie Spiegel - Kitchen Marshal
"War is a matter of vital importance to the State..."
- GJSchaller
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- Character is to a person, what carbon is to steel.
04 Sep 2015 19:03 #12
by GJSchaller
Replied by GJSchaller on topic Report Website Problems here!
Charlie, that is likely an issue with your browser - you may need to clear your browser's cookies & cache.
- Dennis Brand
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06 Sep 2015 00:48 #13
by Dennis Brand
ig: Dennis Brand | oog: Devin G., marshal
Replied by Dennis Brand on topic Report Website Problems here!
Getting this image when trying to log-in via mobile.
ig: Dennis Brand | oog: Devin G., marshal
- GJSchaller
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- Character is to a person, what carbon is to steel.
06 Sep 2015 09:09 #14
by GJSchaller
Replied by GJSchaller on topic Report Website Problems here!
Dennis, I'm having trouble tracking this one down - when you log in, are you using the form at the top of the forums, the Login function from the menu, or the login form in the Welcome! block?
- Dennis Brand
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06 Sep 2015 10:58 #15
by Dennis Brand
ig: Dennis Brand | oog: Devin G., marshal
Replied by Dennis Brand on topic Report Website Problems here!
Quick Links >Forums >Fill in username and password >Click login >Error message generates >Filling in username and password again >Click login >No issue.
And it doesn't happen all the time. I'd say about 25-33% of the time.
And it doesn't happen all the time. I'd say about 25-33% of the time.
ig: Dennis Brand | oog: Devin G., marshal
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Random Quote
Brother Germaine: "I just thought you all should know that earlier tonight we killed T'bal."
*blank stares*
Arlington: "Huzzah?"
Brother Germaine: "You know, the enemy that has menaced us for over a year and murdered many of our friends? He's dead."
*a couple of nods*
Arlington: "I believe you can attribute our subdued response to the fact that we're eating bacon."
Brother Germaine: "You have bacon?"
